Does anyone have a good Supplier Relationship Management Process to follow
Looking for a process after the contract has been awarded. How do you segment your vendors?
How often will you have reviews with them?
How do you measure their performance within your internal teams?
how do you put improvement plans in place with them?
Christine, I think there's some great tools in our Procurement Toolkit Group. Serar A. Serar will know where it is!
A colleague of mine just explored this topic in a series on our blog. In addition to exploring the principles that should drive strategic SRM, he outlines a process for engaging suppliers as partners. Here's the conclusion - it includes links back to both previous installments as well. https://www.strategicsourceror.com/2018/10/keys-to-best-in-class-supplier.html
Hi Christine Babajide, great question - I've sent you an invitation to our "Procurement Toolkit" group. We have a range of SRM tools & templates that may help you. This group is community driven with over a 1k members that engage, support and discuss a range of procurement operating principles.
Hi Christine, you are asking important questions and I believe SRM is essential to conduct good business. I have written a short article where I share 5 tip om how to succeed in SRM but your questions would need more explanatory answers than I can space here. Would be happy to share my insights with you by e-mail.
Until then you can have a look at my article here:
It's very encouraging that you are thinking of SRM and how best to deploy this process / strategy. I have some content I can share with via email as the answers you seek will more than fill the space provided in the answer box.
Let me know if you would like me to share the content privately?